Topic 39
Client Acquisition
- Marketing Elements for Professionals
- Marketing Funnel Creation
- Lead Generation Strategies
- Referral Marketing
- Investor Awareness
- Natural Market
- Objection Handling
- Conversion Strategies
ProTool
- Marketing Checklist for Financial Advisors
Topic 40
Client Servicing
- Common Client Requests
- Client Expectations
- Proactive Servicing
- Reactive Servicing
- Turnaround time (TAT)
- Using Technology
ProTool
- Client Servicing Template
Topic 41
Client Retention
- Expectation Setting
- Client Communication
- Delivering Superior Client Experience
- Why Clients Stop Working with Advisors
- Client Feedback System
- Adopting “Clients for Life” Approach
ProTool
- Customer Lifetime Value
Topic 42
Client Engagement
- Importance of Engagement
- Points of Engagement
- Frequency of Engagement
- Client Engagement Calendar
- Ideas, Strategies for Engagement
ProTool
- Annual Client Engagement Calendar
Topic 43
Softwares & Technologies
- Financial Planning Softwares
- Mutual Fund Execution Platforms
- Portfolio Monitoring & Reporting Softwares
- Risk Profiling Softwares
- Research Platforms & Tools for Advisors
- Mobile Apps for Client Management
- Online Tools for Client Management
ProTool
- List of Software Providers for Financial Advisors
Topic 44
Regulations & Compliance for Financial Advisors
- Investment Advisory Regulations
- Mutual Fund Regulations
- Insurance Regulations
- Other Regulations
- Compliance with Regulations
ProTool
- Compliance & Best Practices Checklist